Travel Update Midle east

Dear Trade Partners

The following options will be provided to RJ passengers affected by flight cancelations traveling on/after 28th.Feb. 2026

• Passengers are entitled for free of charge change without collecting difference in fare.
• Passengers are entitled for free of charge reroute within the same IATA zone.
• Passengers transiting via Amman are entitled for involuntary rerouting with other carriers upon availability (first coupon must be with RJ).
• Passengers are entitled for a non-refundable voucher valid for 1 year.
• In case of refund, ticket rules apply, unless contradicts with the POC country law.
• Change is permitted for travel on/before 15th May.2026
• Passengers holding tickets with any Iraq route can request to remove Iraq sectors from their tickets without collecting fees or additional governmental taxes, with no compensation to be offered for the unused sector.

RJ operations will proceed normally as long as Jordanian airspace remains open. However, passengers scheduled to travel between 28th Feb and 10th Mar 2026 who are not affected by a flight cancellation but choose not to travel will be eligible for the following options:

• Passengers are entitled for free of charge change without collecting penalties, difference in fare to be collected if any
• In case of refund ticket rules apply
• Change is permitted for travel on/before 15th May.2026

• Tour code must be inserted : JOU30220262124 
• This circular applies to all ancillary services associated with the affected tickets.
• BO applies from 12th Mar to 28th Mar, fare difference must be collected in both involuntary and voluntary cases, with waivers offered only where applicable.

Bus service is available for SYR and may replace the air segment