As previously informed, we remind you that in BSP ES, all UX – Air Europa refunds made in GDS are subject to an €18 fee, which must be charged in the form of an EMD.
On BSP Link refund fee should be inserted on MF (Miscellaneous Fee) field
| Please note the information below. |
Refunds for Travel Agencies on Spanish IATAs
Direct refund ( GDS)
All refunds are subject to the application of a REFUND FEE of €18 per passenger per ticket and require the issuance of an EMD for this amount (€18):
– Cancellation Fee EMD (CANX D/995 SVC S CANCELLATION FEE)
Bsplink indirect refund
The refund fee must be collected and indicated in the MF (Miscellaneous Fee) field.
Failure to comply with this requirement in the refund handling will be subject to possible ADMs.
In cases of refund of airport taxes ONLY, the fee of 18 Euros also applies.
The fee does NOT apply in the following cases:
– Corporate Fares (those containing K0, K1, K2, K3, -QQ- in the Fare Basis).
– Infants tickets
– In case of involuntary schedule change / involuntary change , the 18 € fee do not apply
More information – https://mkt.consolidador.com/recursos/3711b3040f293b70e91e70fe75df35b2/Image/BKG-TKT-POLICY-EN-Air-Europa.pdf
