Update
Last updated: 5 March 2026, 11:28 Dubai (GMT+4)
Operations update – Qatari Airspace closure
05 March 2026
Updated date: 5 March 2026 – 9:00 AM (UTC+03:00)
Qatar Airways flight operations remain temporarily suspended due to the closure of Qatari airspace.
Qatar Airways will resume operations once the Qatar Civil Aviation Authority announces the safe reopening of Qatari airspace by the relevant authorities. A further update will be provided on 06 March by 09:00 Doha time (06:00 UTC).
Qatar Airways will start operating a limited number relief flights from 05 March to support passengers who are stranded due to the current situation across the region. The following services are planned:
• Flights from Muscat to: London Heathrow, Berlin, Copenhagen, Madrid, Rome, and Amsterdam
• Flight from Riyadh to Frankfurt
Passengers are kindly requested not to proceed to the airport unless they have received an official notification from Qatar Airways for these flights.
Qatar Airways will contact affected passengers directly with their assigned flight details, travel arrangements and next steps.
Please ensure that your clients contact information is up to date so we can reach them whenever necessary.
We are continuing to closely monitor the situation and will share further updates as soon as they become available.
The safety and wellbeing of our passengers and crew remains our highest priority. We apologise for the disruption caused by circumstances beyond our control due to the temporary airspace closure and thank you for your patience.
| Passenger Guidelines for Travel Agents: Travel agents are advised to refer to the Passenger Guidelines – Qatari Airspace Closure (COMMQ157) for detailed guidance on passenger handling, including rebooking, refunds, ticket validity, and applicable waivers for customers impacted by the airspace closure.. |
NDC Bookings – Change, Refund & Cancellation
The process to manage NDC bookings impacted by schedule change or disruption, depends on the servicing requirement and NDC platform.
Refunds:
– Please process via the Trade Portal Self-Service Form
Change:
– Amadeus (Sell Connect and/or Travel API), Travelport (Smartpoint) or Verteil: Please manage directly on your NDC platform where changes can be made for free (provided that it’s within the commercial policy)
– All other GDS / aggregators: Please contact the QR B2B Customer Contact Centre
View the detailed process flow (PDF) for step‑by‑step guidance.
